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Ollie C's avatar

I sometimes use a wheelchair and would appreciate the extra efficiency of getting help without having to find or be seen by staff. It would also be good if the AI could be trained to spot broken lifts (e.g. if no-one used it for an unusual number of hours) which are a nightmare when one being broken means the station is totally inaccessible, and TfL shared that information with the likes of Google Maps. AI is not going anywhere and the benefits are so strong it seems obvious to implement this, refine the use cases and training over time, whilst ensuring reasonable protections remain to protect privacy etc. A fascinating read, but I am disappointed the PAF was not mentioned.

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Smylers's avatar

I've often wanted this in Morrisons: for the cameras to detect that there's a customer repeatedly circling the same 3 aisles, scanning the shelves and getting steadily more agitated, then send a member of staff over to ask what it is that I can't find.

Though if the system could predict the specific item that I was looking for, that'd probably be going too far …

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